SEND A UNIT FOR REPAIR

I’m a new customer

In order to be able to send your unit (motor or its drive/ inverter / electronic board / servo drive) for repair, you must provide us with some data. Fill out this form.



Add customer data

I’m a customer already

If you are Motorlan’s customer already and have sent a unit to us in the past, fill in this data:



Send a unit for repair

    Company data

    Company*:

    Administrative address*:

    ZIP CODE*:

    City*:

    Shipping address*:

    ZIP CODE*:

    City*:

    Contact person*:

    V.A.T.*: Tel*: Fax*:

    E-mail*:

    Shipments

    When sending material, all shipping charges will be payable by the customer through the shipping company indicated by you.*

    Shipping agency:

    Payment method

    Repairs must be paid in cash using one of these two methods. Please indicate your preference.*

    C.O.D.Wire transfer to our bank account prior to delivering the merchandise, CAJA LABORAL 3035.0001.56.0014104413

    Item you wish to send

    MotorDrive

    Others:

    Brand or manufacturer

    Select from the list of brands:

    Others:

    Ref.: Write the reference of the product being sent - Type of motor or drive

    Type of urgency

    NORMAL URGENCY (The motor will be attended to and inspected within 3 work days)EXTRA URGENCY (Serious cases when the machine is down. The motor is attended to and inspected with the maximum urgency possible as it is received in our shops (work hours 8:00-13:00 / 14:00-17:15) and it is worked on until the repair is completed, doing overtime if necessary. This service has a 30% increment on the repair cost)MAXIMUM URGENCY 24 Hr SERVICE (It means 24/7 availability all year round of a repair team to attend extra urgent cases. This service is only offered under customer signed agreement and it is renewed yearly)

    Would you like a quotation prior to repair?

    NoYes

    The realization of the budget has a minimum cost of € 60

    Ship date to Motorlan

    Select the date:

    Add additional documentation of interest

    Comments (you can describe the type of malfunction you observe)

    *I have read and accept the privacy policy.

    *Required fields

      Item you wish to send

      MotorDrive

      Other:

      Brand or manufacturer

      Select from the list of brands:

      Other:

      Ref.: Write the reference of the product being sent - Type of motor or drive

      Type of urgency

      NORMAL URGENCY (The motor will be attended to and inspected within 3 work days)EXTRA URGENCY (Serious cases when the machine is down. The motor is attended to and inspected with the maximum urgency possible as it is received in our shops (work hours 8:00-13:00 / 14:00-17:15) and it is worked on until the repair is completed, doing overtime if necessary. This service has a 30% increment on the repair cost)MAXIMUM URGENCY 24 Hr SERVICE (It means 24/7 availability all year round of a repair team to attend extra urgent cases. This service is only offered under customer signed agreement and it is renewed yearly)

      Would you like a quotation prior to repair?

      NoYes

      The realization of the budget has a minimum cost of € 60

      Requested incoming date for our shop

      Select the date:

      Add additional documentation of interest

      Comments (you can describe the type of malfunction you observe)

      Company Name / For whom the service is performed

      Company*:

      Contact person*:

      Phone*:

      E-mail*:

      *I have read and accept the privacy policy.

      *Required fields